Terms & Conditions

 

1. These terms and conditions (“T&Cs”) incorporate, and should be read together with, any vendor’s and/or agent’s terms or regulations, which you can obtain from the point of purchase from the official ticket agent. Your possession of this ticket constitutes your acceptance of these T&Cs.

2. “WildLight Festival”, “Us”, “We”, “Our” means WildLight Festival and/or its representatives, employees and sub-contractors.

3. We reserve the right to implement restrictions/conditions before and during the Event to ensure it is safe. You must comply with any and all instructions given to you by Event staff and stewards and you may be evicted without a refund if you fail to comply.

4. We reserve the right to refuse admission or to remove any person from the site, without refund, for reasons of public safety (including for crowd surfing or moshing, or failure to comply with any measures put in place to combat the spread of Covid-19), any unacceptable behaviour likely to cause damage, nuisance or injury, or for any breach of these T&Cs.

5. Tickets are for the Event and any billed Artists and attractions may be subject to change.

6. No trading or promotional activity is allowed within the site without our prior written consent. Goods using unauthorised logos must be surrendered to Event staff.

7. By entering the site, you give your express consent to your actual/simulated likeness to be included for no fee within any audio or visual recording to be used in any media for any purpose at any time, including CCTV, filming by the police or security staff and/or for marketing.

8. These T&Cs are subject to change from time to time in our sole discretion and we will notify you by posting the amended T&Cs to the Event website.

9. We shall have no liability for any loss, injury, illness or damage to any person or property sustained at the Event howsoever caused (including by us and our agents) in any circumstances unless caused as a direct result of our negligence and that which cannot by law be excluded or limited. Any personal property brought to the Event is at your own risk.

10. These T&Cs are governed by English Law and any dispute arising out of or in connection with these T&Cs shall be subject to the exclusive jurisdiction of the English courts.

 

Refunds

11. Refunds are only considered if the Event is (i) cancelled in full and not rescheduled (if the Event is partially cancelled your refund will be a proportionate partial refund) or (ii) materially altered which is a change (other than a rescheduling) which, in our opinion, makes the Event materially different to the Event that ticket purchasers, taken generally, could reasonably expect. The following are not deemed to be ‘material alterations’: changes to the Event line-up; adverse weather conditions; changes to individual artists, bands or band members; curtailment of the Event where the majority of the Event is performed; and delays to starting a performance or the Event or (iii) by special exception determined by Festival Republic in its sole discretion.

12. Refunds must be requested from the point of purchase, no later than three months after the Event.

13. Refunds of any booking fees per ticket or per order fees are subject to the terms and conditions of the point of sale.

14. Personal arrangements relating to the Event including, but not limited to, travel, subsistence and accommodation are at your own risk and We shall not be liable for any losses incurred from personal arrangements or wasted expenditure beyond the ticket refund.

 

Age Policy

15. All under 16s must be accompanied by an adult ticket holder aged 18 or over who must remain on site throughout the weekend as the under 16-year-old’s guardian. No unaccompanied under 16s are allowed on site.

16. We do not act in any parental or supervisory capacity for under 18s on site. This does not affect our legal duties to any attendee in respect of, or obligation to comply with, any applicable laws including health and safety or licensing laws.

 

Tickets and Wristbands

17. It is prohibited to resell tickets for the Event, except where resold using the official resale platform of the official ticket agent you purchased from, in accordance with the relevant ticket agent’s resale terms and conditions.

18. Tickets purchased from unauthorised sources may be rendered invalid and admission refused. Only wristbands issued by the Event in exchange for a valid ticket are valid for entry. The ticket holder is responsible for their tickets until it is exchanged for a wristband and then responsible for their wristband for the duration of the Event.

19. Tickets must be exchanged for a wristband on first entry at a wristband exchange. No re-admission on tickets. Wristbands are strictly non-transferable and will be invalid if removed, tampered with, transferred or resold. Wristbands must be worn at all times for the duration of the Event.

20. Tickets must be valid, presented in full according to the authorised agents delivery methods and not altered or tampered with.

21. Tickets for this Event have a unique barcode which will be scanned on entry and if found to be duplicated, either in error or for fraudulent gain, only the first instance of the ticket scanned will be admitted regardless of original ownership. Customers may be prosecuted if found to have deliberately duplicated and resold tickets for fraudulent gain.

22. If you have obtained this ticket in breach of these T&Cs and/or if you breach any of these T&Cs then your ticket/wristband shall be void, and all rights conferred on you or evidenced by such ticket/wristband, shall be void. If you seek to gain entry to the Event using a void ticket or wristband then we reserve the right to refuse you entry or evict you from the Event and you may be liable to legal action for trespass. Void tickets/wristbands are non-refundable.

23. Tickets/wristbands cannot be used as part of any marketing, media or sales promotion, without the prior written consent of WildLight Festival.

24. WildLight Festival will not issue duplicates for lost or stolen tickets or wristbands. Tickets & wristbands remain the property of WildLight Festival until the Event closes.

 

Security

25. WildLight Festival reserves the right to evict customers without refund, and/or refuse admission where the terms and conditions of your ticket, or prohibited items, have been breached.

26. Searching is a condition of entry and you may be searched anywhere on site at any time by security.

27. Without liability to you, we shall be entitled to confiscate any item(s) which may reasonably be considered to be a weapon (or used as a weapon) or which may cause danger, offence or disruption to any other person.

28. Any person suspected of carrying illegal items or carrying out illegal activity may be handed over to the Police, refused entry or evicted from the site without a refund.

29. Throwing gas, aerosol, or similar canisters/containers on to fires is extremely dangerous and will lead to eviction.

 

Damage/Loss

30. WildLight Festival does not accept any liability for personal or property damages, losses (including surrendered items) or injuries sustained at this Event – other than caused as a result of our negligence. Attendance at this Event is at your own risk.

31. We may prosecute you if you cause damage to the site, the site infrastructure, or cause harm to any other person at the Event and/or site.

 

Fire and Safety

32. Campfires are not permitted anywhere on site.

33. The burning of plastics, bedding, tents, furniture etc. is not permitted anywhere on site.

34. Smoking is not permitted in enclosed public spaces or buildings including Arena big tops. This includes e-cigs/vaping.

35. Excessive exposure to loud music may cause damage to your hearing.

36. Pyrotechnics, lasers, smoke machines, strobe lighting/special effects may take place during some performances.

37. The use of drones or similar equipment for any reason is prohibited on or near the Event without written permission from WildLight Festival.

 

Information and Notification – All WildLight Festival Events

38. Disabled facilities are available – please email info@eventsandmoore.com for further information.

39. WildLight Festival events, visit www.wildlightfestival.co.uk

40. If any of these T&Cs are unclear, please info@eventsandmoore.com